Cancellation and Refund Policy
Last updated: March 06, 2025
Thank you for shopping at Tehzeeb Perfumes.
We value your satisfaction and strive to provide the best quality products. Please review our policy regarding refunds below.
No Cancellation or Return Policy
We do not accept order cancellations or returns. Once an order is placed, it cannot be canceled or returned for any reason.
However, if you receive a defective or damaged product, you may be eligible for a refund.
Eligibility for Refund
A refund will only be issued if:
- The product you received is damaged or defective upon delivery.
- You notify us within 48 hours of receiving the product.
- You provide clear photos or videos as proof of the defect.
If the above conditions are met, we will process your refund after reviewing the issue.
Refund Process
To request a refund for a defective product:
-
Contact us within 48 hours of receiving the item via:
- Email: tehzeebperfumer@gmail.com
- Phone: +91-8750981999
- Provide proof of the defect (photos or videos).
- Once approved, the refund will be processed within 14 days using the original payment method.
Non-Refundable Items
We do not offer refunds for:
- Orders placed by mistake.
- Change of mind.
- Products damaged due to improper handling after delivery.
- Sale or discounted items.
Contact Us
If you have any questions, feel free to reach out:
π§ Email: tehzeebperfumer@gmail.com
π Phone: +91-8750981999
Thank you for choosing Tehzeeb Perfumes!